Every question holds insight that drives better decisions
Every question holds insight that drives better decisions
Every question holds insight that drives better decisions
Every question holds insight that drives better decisions
SnapInsight captures those questions and turns them into insights,
which in turn create opportunity.
Are your user questions being captured,
or are they disappearing?
SnapInsight has been used by educational institutions, membership-based bodies, associations, and medium to large organisations that rely on accurate, controlled information to support both internal teams and customer-facing interactions.
What is SnapInsight?
What is SnapInsight?
SnapInsight is a white-labelled, AI-powered knowledge management platform that helps organisations make complex information accessible to both their customers and their teams.
SnapInsight is a white-labelled, AI-powered knowledge management platform that helps organisations make complex information accessible to both their customers and their teams.
Instead of questions disappearing across emails , conversations, documents, and systems, SnapInsight brings them together in one place. This gives businesses visibility into what people are trying to understand, where clarity is missing, and what matters most. The impact? Better decisions, less guesswork and more time spent on high-impact work.
Instead of questions disappearing across emails , conversations, documents, and systems, SnapInsight brings them together in one place. This gives businesses visibility into what people are trying to understand, where clarity is missing, and what matters most. The impact? Better decisions, less guesswork and more time spent on high-impact work.
Capturing Questions Moves the Needle on What Matters Most
Capturing Questions Moves the Needle on What Matters Most
Reducing Information Overload
Synthesises and presents the information that matters most, reducing noise and frustration so customers and staff can find answers quickly.
Boosting customer engagement
Delivers fast, accurate answers that improve communication, build trust, and keep customers engaged without increasing support effort.
Strengthening brand experience
Provides clear, consistent answers 24/7 so customers experience your brand as reliable and easy to work with.
Supporting sustainable revenue growth
Reduces reliance on uncontrolled public tools and inconsistent answers, strengthening trust, authority, and long-term customer loyalty.
Enabling better decision-making
Converts everyday questions into meaningful insights that guide strategy, prioritisation, and action.
Driving operational efficiency
Eliminates repetitive questions and reduces time wasted searching through documents, allowing teams to focus on higher-value work.
Understanding customer needs earlier
Reveals patterns, pain points, and emerging trends through questions, helping teams act early instead of reacting late.
Reducing Information Overload
Synthesises and presents the information that matters most, reducing noise and frustration so customers and staff can find answers quickly.
Boosting customer engagement
Delivers fast, accurate answers that improve communication, build trust, and keep customers engaged without increasing support effort.
Strengthening brand experience
Provides clear, consistent answers 24/7 so customers experience your brand as reliable and easy to work with.
Supporting sustainable revenue growth
Reduces reliance on uncontrolled public tools and inconsistent answers, strengthening trust, authority, and long-term customer loyalty.
Enabling better decision-making
Converts everyday questions into meaningful insights that guide strategy, prioritisation, and action.
Driving operational efficiency
Eliminates repetitive questions and reduces time wasted searching through documents, allowing teams to focus on higher-value work.
Understanding customer needs earlier
Reveals patterns, pain points, and emerging trends through questions, helping teams act early instead of reacting late.
Reducing Information Overload
Synthesises and presents the information that matters most, reducing noise and frustration so customers and staff can find answers quickly.
Boosting customer engagement
Delivers fast, accurate answers that improve communication, build trust, and keep customers engaged without increasing support effort.
Strengthening brand experience
Provides clear, consistent answers 24/7 so customers experience your brand as reliable and easy to work with.
Supporting sustainable revenue growth
Reduces reliance on uncontrolled public tools and inconsistent answers, strengthening trust, authority, and long-term customer loyalty.
Enabling better decision-making
Converts everyday questions into meaningful insights that guide strategy, prioritisation, and action.
Driving operational efficiency
Eliminates repetitive questions and reduces time wasted searching through documents, allowing teams to focus on higher-value work.
Understanding customer needs earlier
Reveals patterns, pain points, and emerging trends through questions, helping teams act early instead of reacting late.
Reducing Information Overload
Synthesises and presents the information that matters most, reducing noise and frustration so customers and staff can find answers quickly.
Boosting customer engagement
Delivers fast, accurate answers that improve communication, build trust, and keep customers engaged without increasing support effort.
Strengthening brand experience
Provides clear, consistent answers 24/7 so customers experience your brand as reliable and easy to work with.
Supporting sustainable revenue growth
Reduces reliance on uncontrolled public tools and inconsistent answers, strengthening trust, authority, and long-term customer loyalty.
Enabling better decision-making
Converts everyday questions into meaningful insights that guide strategy, prioritisation, and action.
Driving operational efficiency
Eliminates repetitive questions and reduces time wasted searching through documents, allowing teams to focus on higher-value work.
Understanding customer needs earlier
Reveals patterns, pain points, and emerging trends through questions, helping teams act early instead of reacting late.
Reducing Information Overload
Synthesises and presents the information that matters most, reducing noise and frustration so customers and staff can find answers quickly.
Boosting customer engagement
Delivers fast, accurate answers that improve communication, build trust, and keep customers engaged without increasing support effort.
Driving operational efficiency
Eliminates repetitive questions and reduces time wasted searching through documents, allowing teams to focus on higher-value work.
Strengthening brand experience
Provides clear, consistent answers 24/7 so customers experience your brand as reliable and easy to work with.
Understanding customer needs earlier
Reveals patterns, pain points, and emerging trends through questions, helping teams act early instead of reacting late.
Supporting sustainable revenue growth
Reduces reliance on uncontrolled public tools and inconsistent answers, strengthening trust, authority, and long-term customer loyalty.
Enabling better decision-making
Converts everyday questions into meaningful insights that guide strategy, prioritisation, and action.
Designed with Humans in Mind
Designed with Humans in Mind
We’re built Differently, with Intention
We’re built Differently, with Intention
From day one, SnapInsight can deliver pre-loaded, curated industry insights, ensuring immediate value without lengthy setup or customisation.
Our brand is committed to simplicity, reliability, and impactful solutions that put knowledge at your fingertips. We’re here to help you enhance engagement, streamline workflows, and adapt quickly to change.
From day one, SnapInsight can deliver pre-loaded, curated industry insights, ensuring immediate value without lengthy setup or customisation.
Our brand is committed to simplicity, reliability, and impactful solutions that put knowledge at your fingertips. We’re here to help you enhance engagement, streamline workflows, and adapt quickly to change.
From day one, SnapInsight delivers pre-loaded, curated industry insights, ensuring immediate value without lengthy setup or customisation.
SnapInsight not only enhances engagement and adaptability but also drives operational efficiency, saving valuable resources across your organisation.
Our brand is committed to simplicity, reliability, and impactful solutions that put knowledge at your fingertips. We’re here to help you enhance engagement, streamline workflows, and adapt quickly to change.
From day one, SnapInsight delivers pre-loaded, curated industry insights, ensuring immediate value without lengthy setup or customisation.
SnapInsight not only enhances engagement and adaptability but also drives operational efficiency, saving valuable resources across your organisation.
Our brand is committed to simplicity, reliability, and impactful solutions that put knowledge at your fingertips. We’re here to help you enhance engagement, streamline workflows, and adapt quickly to change.
Information prioritisation & Smart Filters
Information prioritisation & Smart Filters
Prioritises answers based on document importance and relevance, allowing users to reduce noise and quickly find clear, relevant information.
Prioritises answers based on document importance and relevance, allowing users to reduce noise and quickly find clear, relevant information.
Enterprise-grade security
Enterprise-grade security
Built on Microsoft’s enterprise-grade security stack, with multiple layers of protection to keep your information secure and compliant.
Built on Microsoft’s enterprise-grade security stack, with multiple layers of protection to keep your information secure and compliant.
Tone and style control
Tone and style control
Designs responses to suit different audience groups, ensuring answers are clear, appropriate, and relatable.
Designs responses to suit different audience groups, ensuring answers are clear, appropriate, and relatable.
Virtual agents
Virtual agents
Specialised virtual agents are available to perform specific tasks to provide greater flexibility and sophistication of the returned answer.
Specialised virtual agents are available to perform specific tasks to provide greater flexibility and sophistication of the returned answer.
Built for organisations where clarity, accuracy, trust and
deep user understanding matter .
Built for organisations where clarity, accuracy, trust and
deep user understanding matter .
SnapInsight is designed for organisations operating in complex, information-heavy environments where accuracy matters and decisions carry real consequences.
SnapInsight is designed for organisations operating in complex, information-heavy environments where accuracy matters and decisions carry real consequences.
We understand that implementing an AI-powered tool is a significant decision. SnapInsight is built to take away the complexity by providing:
Need richer data and insight
Spot trends, uncover gaps, and make better business decisions using accurate, trusted information drawn from large volumes of specialised, industry-specific content.
Want to save time & focus on higher-value work
Reduce hours spent researching and cross-checking information, lower repeat questions and support effort, and spend more time on strategic, high-value work.
Rely on fast, accurate answers
Support customers, members, staff, or industry stakeholders with clear, consistent answers without jumping between documents or relying on publicly available tools outside their control.
Operate in complex or regulated environments
Work in information-heavy settings where accuracy matters, decisions carry real consequences, and a trusted, controlled source of information is essential.
Need richer data and insight
Spot trends, uncover gaps, and make better business decisions using accurate, trusted information drawn from large volumes of specialised, industry-specific content.
Want to save time & focus on higher-value work
Reduce hours spent researching and cross-checking information, lower repeat questions and support effort, and spend more time on strategic, high-value work.
Rely on fast, accurate answers
Support customers, members, staff, or industry stakeholders with clear, consistent answers without jumping between documents or relying on publicly available tools outside their control.
Operate in complex or regulated environments
Work in information-heavy settings where accuracy matters, decisions carry real consequences, and a trusted, controlled source of information is essential.
Need richer data and insight
Spot trends, uncover gaps, and make better business decisions using accurate, trusted information drawn from large volumes of specialised, industry-specific content.
Want to save time & focus on higher-value work
Reduce hours spent researching and cross-checking information, lower repeat questions and support effort, and spend more time on strategic, high-value work.
Rely on fast, accurate answers
Support customers, members, staff, or industry stakeholders with clear, consistent answers without jumping between documents or relying on publicly available tools outside their control.
Operate in complex or regulated environments
Work in information-heavy settings where accuracy matters, decisions carry real consequences, and a trusted, controlled source of information is essential.
Need richer data and insight
Spot trends, uncover gaps, and make better business decisions using accurate, trusted information drawn from large volumes of specialised, industry-specific content.
Want to save time & focus on higher-value work
Reduce hours spent researching and cross-checking information, lower repeat questions and support effort, and spend more time on strategic, high-value work.
Rely on fast, accurate answers
Support customers, members, staff, or industry stakeholders with clear, consistent answers without jumping between documents or relying on publicly available tools outside their control.
Operate in complex or regulated environments
Work in information-heavy settings where accuracy matters, decisions carry real consequences, and a trusted, controlled source of information is essential.
Need richer data and insight
Spot trends, uncover gaps, and make better business decisions using accurate, trusted information drawn from large volumes of specialised, industry-specific content.
Rely on fast, accurate answers
Support customers, members, staff, or industry stakeholders with clear, consistent answers without jumping between documents or relying on publicly available tools outside their control.
Operate in complex or regulated environments
Work in information-heavy settings where accuracy matters, decisions carry real consequences, and a trusted, controlled source of information is essential.
Want to save time & focus on higher-value work
Reduce hours spent researching and cross-checking information, lower repeat questions and support effort, and spend more time on strategic, high-value work.
Why work with CEADE, the Creators of SnapInsight
SnapInsight was architected by people who lived the problem. We are here to solve the real, often overlooked, persistent challenges that quietly hold organisations back.
We built SnapInsight because we experienced these challenges first-hand, including one critical gap. We were not seeing what was really happening inside our customers’ and our teams’ minds. We couldn’t see where people were uncertain, confused, stuck, or searching for clarity. The most important signals were never captured. They lived in phone conversations, email requests, CRM shorthand, and one-off interactions, then disappeared.
How We Show Up
How We Show Up
We're nimble, response and ready to build what you need!
We're nimble, response and ready to build what you need!
We understand that implementing an AI-powered tool is a significant decision. SnapInsight is built to take away the complexity by providing:
We show up because we care
We'll spend time with your team like we are a part of your team.
People first, always
No ticket ques or faceless support. You'll work with a dedicated team who knows your business and wants to see it succeed.
We're invested in your success
We are about what you're building and believe in the impact it can make.
We believe in continuous improvement
We keep refining and evolving alongside you. SnapInsight grows as your needs do.
We show up because we care
We'll spend time with your team like we are a part of your team.
People first, always
No ticket ques or faceless support. You'll work with a dedicated team who knows your business and wants to see it succeed.
We're invested in your success
We are about what you're building and believe in the impact it can make.
We believe in continuous improvement
We keep refining and evolving alongside you. SnapInsight grows as your needs do.
We show up because we care
We'll spend time with your team like we are a part of your team.
People first, always
No ticket ques or faceless support. You'll work with a dedicated team who knows your business and wants to see it succeed.
We're invested in your success
We are about what you're building and believe in the impact it can make.
We believe in continuous improvement
We keep refining and evolving alongside you. SnapInsight grows as your needs do.
We show up because we care
We'll spend time with your team like we are a part of your team.
People first, always
No ticket ques or faceless support. You'll work with a dedicated team who knows your business and wants to see it succeed.
We're invested in your success
We are about what you're building and believe in the impact it can make.
We believe in continuous improvement
We keep refining and evolving alongside you. SnapInsight grows as your needs do.
We show up because we care
We’ll spend time with your team like we are a part of your team
People first, always
No ticket queues or faceless support. You’ll work with a dedicated team who knows your business and wants to see it succeed.
We’re invested in your success
We care about what you’re building and believe in the impact it can make.
We believe in continuous improvement
We keep refining and evolving alongside you, so SnapInsight grows as your needs do.
©2025 CEADE Pty Ltd. All rights reserved.
©2025 CEADE Pty Ltd. All rights reserved.
©2025 CEADE Pty Ltd. All rights reserved.
©2025 CEADE Pty Ltd. All rights reserved.